Petpals Pet Care Services

Petpals Pet Care Services - The alternative to dog boarding kennels and catteries

Petpals is the pet-preferred alternative to dog boarding kennels and catteries! Leave your pets safe in the knowledge they are being looked after by our Petpals staff, who are fully trained, insured and criminal records checked.

Click on the links below to find out more information on each of the services.

Our Services

Dog Home Boarding

We offer a home doggy boarding service where your dog can stay in the home of one of our carefully selected and dedicate...

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Pet Sitting

Cats and other small pets relax in their own home and dislike the change that holidays can bring when they are transport...

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Cat Sitting

Petpals Darlington and Yarm cat sitting service is the purrrrfect alternative to catteries! Most cats prefer to stay at ...

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Dog Walking

As our lives get ever busier let Petpals’ Dog Walkers lighten the load by taking your best friend out for a run in the...

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Small Animal Home Boarding

Our small animal home boarding service is a great choice for your small furries to stay with one of our dedicated pet ca...

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Puppy Care

Puppies require regular care during the working day, especially if you are out of the home for a long period. We can pro...

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Elderly Dog Care

Elderly dogs require regular care during the working day, especially if you are out of the home for a long period. We ca...

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Exotics

Our Exotics service is a great choice for your exotic animals to stay with one of our experienced pet carers at their ho...

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Pet Taxi Service

Petpals franchises have specially designed, pet-friendly vehicles equipped with cages for the safe transportation of ani...

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Pet ID Mircochips

Microchipping offers permanent and irrefutable proof of identity to enable the safe return of your pet when it is found....

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Pet Medication

Many of our Petpals franchisees are able to administer your pets medication. Please contact the franchise directly fo...

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Wedding Dog Chaperone service

Our wedding dog chaperone service is a bespoke service designed around you and your big day. Our pet care professiona...

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Equine & Small Holdings

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Dog Day Care

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Petpals Services FAQ’s

Common questions and answers

What services can you provide?

We provide a regular or occasional dog walking service and personalised visiting/companionship for cats and other small pets so that they can stay in their own home while owners are away for the weekend or on holiday. We also offer home sitting where we stay and look after both home and pets while owners are away. All pets are catered for using our professional and respected standards.

How many times do you visit?

As many times as the client requires.

How long does the visit last?

Dogs — Our most popular request is for a 40-minute visit. This usually consists of a good walk although we can also feed, groom and provide general companionship to suit individual requirements.

Cats — A 20-minute visit is normally sufficient to feed and provide companionship.

What about security?

All pet carers are currently id checked with the Scottish Criminal Record Office (Disclosure Scotland) and carry ID badges. We work closely with the local crime prevention officers, neighbourhood watch and local community groups. This has proved to be an added deterrent against domestic break-ins, as well as providing a flexible and confidential service.

In addition, we offer a key holding service.

Can you stay in the house overnight (Home Sit)?

Yes, we do offer a home sitting service.

We would need to check our availability before committing to any dates and find out as much about your dates and specific requirements as possible. Our prices are more competitive than others and our service is more detailed and customer focused. Home sitting is a proven deterrent against domestic break-ins.

How much do you charge?

The charges will depend on the number and type of pets, your specific requirements and the frequency of the visits. Please provide us with as much information as you can and we will be more than happy to give you price range indications, subject to a more thorough pet assessment.

What do I do if I want to book?

Before we are able to accept any bookings we need to carry out a pet care assessment. This gives you an opportunity to meet us and us to meet you and your pets. It will take about 30-40 minutes and will cover details such as normal daily exercise and your pets feeding requirements. This will allow us to provide the highest level of care in your absence. It would be helpful if we can take a spare key at the time of the assessment.

Will you give medication to my pet?

Yes, medication is a common request and one that most others are unable to provide. Our pet carers have attended veterinary first aid courses and are happy to administer tablets and insulin.

Are there any other pet care services that you can provide?

Please contact your local Petpals area team direct to find out details about all the services on offer locally.

Why Use Petpals?

Petpals take the responsibility of looking after your pet very seriously which is why we are members of the Pet Care Franchise Association – who are there to improve welfare standards in the pet care industry.

Our mission is simply to positively enhance the lives of our clients by providing exceptional pet care for their much-loved pet, ensuring we become their best friends friend.

Our dedicated, trained, and professional teams will deliver a safe, fun and nurturing environment for our client’s pets whilst delivering a customer experience to allow our clients to relax in the knowledge their pets and their homes are in safe hands.

Your pets are 100% safe, our franchisees are:

DBS Checked

Fully Insured

ID Badged

Pet first-aid trained

Find your local Petpals: